Global T&E Process Owner – SAP Concur Expert

You will be responsible for overseeing and managing the company's global travel and expense processes. This role ensures policy and process compliance and will work closely with various departments, including finance, HR, and procurement to implement and maintain best practices in travel and expense management. On the other hand, in this role you will oversees Help Desk and Vendor Query Portal ensuring prompt resolution and stakeholder satisfaction.

PRINCIPAL ACCOUNTABILITIES

Vendor Query Portal Management:

• Oversee the end-to-end process of vendor query resolution through the vendor query portal.
• Collaborate with IT and vendors to enhance the functionality and user experience of the portal.

Help Desk Operations:

• Establish and manage a centralized help desk function to address internal and external inquiries related to vendor interactions.
• I...