Full-time
Global Support Leader - Client Success & Ops
Posted by SimCorp • Mexico, ciudad de méxico, Mexico
About the Role
SimCorp seeks a Senior Manager, Global Support in Mexico, Ciudad de México, to lead and optimize its global support operations. This role demands a highly experienced leader who can ensure high-quality service delivery while managing escalated client issues and mentoring support staff.
The ideal candidate will have over 6 years of leadership experience and a solid background in customer support and service delivery, alongside a bachelor's degree or equivalent. SimCorp promotes a global hybrid work policy, supporting both office and remote work.
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