Global Services Coordinator

Role: Global Services Coordinator

DETAILS OF DUTIES AND RESPONSIBILITIES

• Provide additional support to Client Managers in liaising with other departments (Facilities, IT, HR) to ensure office space is in working condition, all IT issues are being resolved, any internal HR issues are being addressed properly, etc.
• Coordinating Onboarding process (scheduling kick-off meeting, systems access, etc.; refer to procedure document), tracking and reporting
• Support Client Managers in collating, tracking and reporting data in producing a deck for weekly, bi-weekly and monthly governance meetings (as needed)
• Monitoring and accurately tracking time utilized by all resources (leaves, breaks, socialization, etc.)
• Monitoring and recording resource daily attendance; and reporting to Client managers
• Reporting to Client managers any immediate notification of leaves (sick, vacation, et...