Full-time
Global QA Manager: Lean Six Sigma & Process Improvement
Posted by Teleperformance • Bayan Lepas, Penang, Malaysia
About the Role
An established industry player is seeking a Quality Manager to lead a dynamic QA team. This role involves driving quality assurance initiatives, managing audits, and collaborating with operations to enhance service delivery. The ideal candidate will have a strong management background, excellent communication skills, and a passion for continuous improvement. You will leverage your expertise in quality methodologies, such as Lean Six Sigma, to implement impactful changes that elevate the support experience for clients. Join a forward-thinking company that values innovation and teamwork, where your contributions will significantly impact the quality of service provided to the community.
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