Permanent

Global Operations Quality Manager

Posted by ICON • Canada, Canada, Canada

📍 Canada, Canada 🕒 March 23, 2026

About the Role

Sr. Global Operations Quality Manager

ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development.

Quality and GCP Oversight

  • Provide quality consultation within assigned scope, escalating complex or enterprise- impacting issues to the Senior Global Quality Manager and/or Global Head - GCP Excellence, as appropriate

  • Lead issue assessments, root cause evaluation, and recommendations for QA escalation

  • Lead cross-study quality initiatives to define best practices, enhance quality maturity, and strengthen proactive risk identification

  • Support teams in interpreting and applying ICH GCP, regulatory expectations, procedural documents, and governance frameworks

  • Provide direction for deviat...

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