Global Network & Call Center Technologies Senior Director

Responsibilities

Network Leadership & Transformation

• Lead the Global Network POD responsible for delivering all enterprise networking services (LAN, WAN, SD-WAN, wireless, cloud, hybrid connectivity).
• Execute a global network transformation roadmap that emphasizes security, agility, and cloud readiness.
• Design and implement network architecture that enables our Zero Trust security model, ensuring authentication, segmentation, and least-privilege access across all environments.
• Oversee secure, reliable connectivity across corporate, manufacturing, and research facilities, supporting critical operations without disruption.
• Manage and operate enterprise-grade network security tools and infrastructure:
  • Palo Alto firewalls
  • Zscaler ZIA/ZPA
  • VPN, DNS security, micro segmentation, and secure remote access
• Use telemetry, AIOps, and automation to drive proactive monitoring,...