Full-time
Global L&D Program Lead, Customer Service
Posted by Netflix • Manila, Metro Manila, Philippines
About the Role
A leading streaming service based in the Philippines is seeking a talented Program Manager to join their Central Curriculum team. This role supports global call centers by developing impactful learning materials tailored for call center agents. Candidates should have over 8 years of experience in learning solution design, project management skills, and the ability to collaborate with cross-functional teams. This position offers an opportunity to shape training programs that enhance customer service operations.
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