Full-time
Global IT Support Analyst - 1st/2nd Line, VIP/Exec
Posted by PIXIE • distrito federal, distrito federal, Mexico
About the Role
PIXIE is seeking an experienced IT Support Analyst to provide comprehensive support for global users, including VIPs and executives. The role involves troubleshooting hardware/software issues, managing Microsoft 365 technologies like Teams and SharePoint, and responding to tickets across various platforms.
This position requires 6-8 years of experience in IT Support or Helpdesk roles, with a focus on supporting a global workforce. Regional travel may be necessary as part of this role.
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