Full-time
Global Incident & Problem Manager (IT Operations)
Posted by Edenred • Mexico, Ciudad de México, Mexico
About the Role
A leading global company in Mexico is seeking a skilled IT Operations Manager to oversee incident management and ensure seamless service recovery. The ideal candidate has over 5 years of experience in IT Operations, a strong background in service management, and excellent communication skills. Responsibilities include leading critical incidents, conducting root cause analyses, and managing cloud operations. This role offers a dynamic work environment with opportunities for growth.
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