Global HR IT Product Manager (m/f/d)

Join to apply for the Global HR IT Product Manager (m/f/d) role at TK Elevator .

• Manage, operate, and continuously enhance the ServiceNow HR Service Delivery (HRSD) platform.
• Act as the interface between HR, IT, and external vendors; manage implementation partners.
• Ensure system stability, performance, and security.
• Analyze business processes and translate them into ServiceNow HRSD workflows.
• Define and maintain the service and demand backlog (demand management).
• Coordinate releases, updates, and upgrades of the platform.
• Monitor, analyze, and report KPIs to drive continuous process improvement.
• Advise HR departments on digital HR services, automation, and best practices.

• Degree in Computer Science, Business Administration, or a comparable qualification.
• Several years of ServiceNow HRSD functional and techn...