Full-time

Global Customer Support Operations Lead

Posted by Link-Worldwide • hermosillo, sonora, Mexico

📍 hermosillo, sonora 🕒 June 27, 2026

About the Role

Link-Worldwide is looking for an experienced Manager of Support based in Hermosillo, Sonora, Mexico.
The role will involve leading day-to-day support delivery and overseeing multiple support queues while fostering teamwork and operational success.
You will collaborate closely with seasoned team leads, managing cross-regional employees to optimize performance, ensure SLA adherence, and enhance team effectiveness.
This position is essential for mentoring future leaders and ensuring a high standard of customer service.
#J-*****-Ljbffr

Ready to Apply?

Submit your application today and take the next step in your career journey with Link-Worldwide.

Apply Now