Global Benefits Operations Specialist Position

Join Remote's global team as a Benefits Operations Specialist, where you will support benefits management across multiple countries. This fully remote role prioritizes innovation and customer service excellence.
As part of the Employer-of-Record Operations team, you will address employee and client questions regarding benefits programs. Your role involves executing data processes and identifying areas for procedural improvements. Candidates should have experience in HR operations and must demonstrate strong analytical and time-management skills to thrive in this position.
Key Responsibilities:
• Provide support regarding benefits plans and vendor platforms
• Resolve inquiries through Zendesk and email
• Execute key data-related tasks
• Collaborate to define standard procedures
• Maintain documentation and identify automation opportunities
Requirements:
• Background in HR Operations and Employee Benefits
• Commitment to excellent customer service
• Stron...