Full-time

Global Application Support Analyst II — AI-Driven Troubleshooter

Posted by Thumbtack • Pasig, Metro Manila, Philippines

📍 Pasig, Metro Manila 🕒 March 03, 2026

About the Role

A leading home services platform is seeking an Application Support Analyst II to provide application support globally. You will troubleshoot, help end-users across teams, and manage global helpdesk tickets. The ideal candidate will have 3-5 years of experience in enterprise help desk environments, proficiency in Salesforce and telephony systems, and strong problem-solving skills. Embrace diversity, work in a supportive environment, and help streamline application support processes.
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