Full-time
Global Application Support Analyst II: AI-Driven Troubleshooter
Posted by Thumbtack • Makati, Metro Manila, Philippines
About the Role
A technology solutions company seeks an Application Support Analyst II to provide crucial application support globally. The ideal candidate will have 3-5 years in an enterprise help desk environment and experience with Salesforce and telephony systems. Responsibilities include managing helpdesk tickets, applying AI tools for process improvement, and communicating updates to staff. This role offers the chance to work in a dynamic environment and make an impactful contribution.
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