German-speaking Support Specialist - Remote in Portugal
Posted by Blu Selection • Lisbon, Lisbon, Portugal
About the Role
Join Our Innovative Tech Team as a Delivery Support Customer Service Specialist!
As a Delivery Support Customer Service Specialist, you will play a key role in ensuring smooth delivery operations and offering outstanding support to our users. If you thrive in a collaborative setting and have a knack for problem-solving, we’d love to hear from you!
Your responsibilities and impact as a Support Specialist will be:
assistance to customers throughout their online order journey.
first point of contact for issues related to deliveries, returns, payments, and more, ensuring a smooth and secure customer experience.
Supporting customers with inquiries related to online orders, including delivery tracking, shipping investigations, returns, payment transactions, and refunds
Handling sensitive information in compliance with PCI and GDPR regulations
Communicating via inbound/outbound c...
Ready to Apply?
Submit your application today and take the next step in your career journey with Blu Selection.
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