German Speaking Learner Support - E-Learning | Work In Greece

Mercier Consultancy MD is thrilled to announce an opening for a German Speaking Learner Support Representative in the e-learning sector, based in beautiful Greece. This role offers an exciting chance to support German-speaking learners as they navigate their online educational journeys, helping them achieve their goals in a dynamic and supportive environment.

Key Responsibilities

• Provide comprehensive support to German-speaking learners via email, chat, and phone regarding e-learning courses and platforms.
• Assist students with technical issues, course navigation, and provide educational guidance to enhance their learning experience.
• Proactively address learner inquiries and concerns to ensure a positive and productive educational experience.
• Document interactions and feedback to continuously improve the learner support process.
• Collaborate with instructional design and technical teams to resolve issues promptly and effectiv...