German-Speaking Customer Support for Music Streaming Platform
Posted by Blu Selection • Lisbon, Lisbon, Portugal
About the Role
Join the team in Lisbon and become a vital part of a global music streaming platform as a Customer Support Representative. We are seeking a fluent German speaker with a passion for music and a commitment to delivering exceptional customer service.
Your responsibilities and impact as a Customer Support for Music Streaming Platform will be:
In this role, you will be the point of contact with customers in advising, selling, troubleshooting, and even setting up their new products
Identify, reply and solve customer’s requests via phone, email, and chat
Providing professional customer service solutions over the phone, live chat, and emails
Troubleshooting any malfunctions in the digital services
Correcting data such as GPS location, driver data, scheduled maintenance, fuel consumption, etc.
Guaranteeing clients satisfaction and a high level of quality
Ensuring and participating in the...
Ready to Apply?
Submit your application today and take the next step in your career journey with Blu Selection.
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