German-Speaking Client Support Specialist

Position Overview

We are seeking motivated and customer-focused German speakers to join an international retail support project within a globally established customer experience environment. This role offers the opportunity to work in a professional, multicultural setting while developing valuable international experience and long-term career prospects.

Key Responsibilities

• Provide professional support to German-speaking customers via phone, email, and chat
• Assist with orders, deliveries, returns, and product inquiries
• Resolve customer concerns efficiently and escape complex cases when necessary
• Maintain accurate documentation in internal systems
• Consistently meet quality and customer satisfaction targets

Candidate Profile

• Matric (Grade 12) qualification
• Valid permission to work in South Africa
• Clear criminal and debt record
• Previous customer ser...