German speaker- Customer Support in Lisbon Monday to Friday
Posted by Confidential • Lisbon, Lisbon, Portugal
About the Role
About the role
We are looking for German-speaking Customer Support Representatives to join an international team. You will be responsible for providing high-quality support and ensuring an excellent customer experience for Danish-speaking customers.
Responsibilities
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Provide customer support in German via phone, email, and chat
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Assist customers with inquiries, troubleshooting, and account-related questions
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Ensure high levels of customer satisfaction
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Accurately document customer interactions and solutions
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Escalate complex cases when necessary
Requirements
Fluent in German (C1/C2 level)
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Good level of English (B2 or higher)
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Strong communication and problem-solving skills
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