About the Role
Job Title: German Help Desk Associate
Location: Barcelona, Spain – Onsite & Hybrid Options Available
Department: IT Support / Help Desk / Customer Service
Employment Type: Full-Time
We are looking for a proactive and tech-savvy German-speaking Help Desk Associate to join our support team in Barcelona . You will be the first line of contact for German-speaking users needing technical assistance, providing high-quality support to resolve issues quickly and effectively. This role offers flexibility with both onsite and hybrid work arrangements .
Key Responsibilities:Provide first-level technical support to German-speaking users via phone, email, and chat.
Diagnose and troubleshoot hardware, software, and network-related issues.
Guide users through step-by-step technical solutions and esc...
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