Full-time
German - Customer Service Representative
Posted by GSS HR Solutions Private Limted • taguig, national capital region, Philippines
About the Role
Location: Taguig, Onsite for 5 days/week
Shift: Shifting schedule day/night
Responsibilities
- Proactively engage with customers to understand their needs and concerns, and provide tailored solutions to address them
- Develop and maintain positive relationships with customers, ensuring their satisfaction and loyalty
- Handle inbound customer calls and emails, providing prompt and effective resolutions
- Identify and implement strategies to retain customers and minimize churn
- Collaborate with cross-functional teams to enhance the customer experience
- Continuously monitor and improve personal performance metrics to exceed targets
- Participate in training and development programs to enhance your skills and knowledge
Requirements:
- NO EXPERIENCE REQUIRED
- Must be proficient wit...
Ready to Apply?
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