full time
German Customer Service Representative – Porto
Posted by Confidential • Porto, Porto District, Portugal
About the Role
Customer Service Representative – Porto (German Market)
Porto, Portugal | Full-Time | Start Date: 19 Feb 2026
Are you passionate about healthcare innovation and eager to make a difference in patients lives? Join our international team in Porto as a Customer Service Representative for Diabetes Medical Devices, where your role goes beyond customer support—youll be helping patients and healthcare professionals with life-changing solutions.
Key Responsibilities
As part of our dynamic customer support team, you will:
- Provide outstanding customer service in German (C2), with support in English (C1) when required.
- Handle inquiries, incidents, and questions regarding diabetes medical devices via phone, email, and chat.
- Assist patients, caregivers, and healthcare professionals with empathy and accuracy.
- Guide cust...
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