Georgetown Loyalty Manager Position

Join Concept Ford in Georgetown, ON, as a Loyalty Manager, focusing on enhancing customer retention and repeat business. This full-time role involves designing impactful loyalty programs that elevate customer satisfaction.
In this position, you will leverage your expertise in loyalty strategies to develop initiatives that create long-term connections with customers. Collaboration with sales and service teams will be critical to ensuring a seamless customer experience. You will analyze customer data to optimize campaigns, engage with clients directly, and handle any loyalty program inquiries. Maintaining a focus on program performance, you will track metrics and report findings to leadership consistently.
Key Responsibilities:
• Create and manage customer loyalty initiatives
• Analyze data to pinpoint retention opportunities
• Work with sales teams on targeted loyalty campaigns
• Directly engage with customers on loyalty matters
• Monitor and report on program metri...