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General Operations Manager

Posted by Robert Half • Toronto, Ontario, Canada

📍 Toronto, Ontario 🕒 March 02, 2026

About the Role

Summary:

A well-established small business in Toronto specializing in high-quality products is seeking an experienced and versatile General Manager to lead core operational functions and drive efficiency across the organization. Reporting directly to executive leadership, this pivotal role requires a hands-on leader with a proven track record in small business environments, where adaptability and multi-departmental expertise are key. The ideal candidate will oversee daily operations, foster cross-functional collaboration, and contribute to the company's ongoing growth in a fast-paced setting.

Role Responsibilities:

  • Oversee and optimize key operational areas, including shipping, sampling, receiving, and quality assurance to ensure timely and accurate processes.
  • Lead the client services department to maintain exceptional customer relationships, resolve inquiries, and enhance service delivery.
  • Manage purchasing activities, including ven...
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