Full-time Crew

• Baskin-Robbins Aeon Mall Bandar Dato' Onn, Johor Bahru & Setia Tropika, Johor Bahru

RESPONSIBILITIES

• Setting goals for the work group, developing organizational capability, and modelling how work together.
• Displays a customer come first attitude by training and holding partners accountable for delivering legendary customer service.
• Drive the implementation of company programs by developing action plans and directly motivating and instructing the store team to implement them to meet operational and organizational objectives.
• Manages with integrity, honesty and knowledge that promote the culture, values and mission of BR.
• Monitor and manages store staffing levels to ensure partner development and talent acquisition to achieve and maintain store operational requirement.
• Utilizes existing tools to identify and prioritises communication and regularly uses discretion to filter communication to the sto...