About the Role
Responsibilities
- Developing, troubleshooting, and analyzing custom-built applications.
- Responds to tier-three requests for technical support.
- Follows defined processes and standards.
- Investigates, troubleshoots, and resolves bugs with guidance.
- Maintains and performs technology upgrades on custom-built applications.
- Communicates project progress throughout development.
- Communicates issues and changes, and escalates when appropriate.
- Estimates time required for development tasks.
- Performs developer testing prior to work submission.
- Maintains technical documentation.
- Develops and maintains strong, customer-focused relationships with all stakeholders.
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