FSO Engineer-Mobility Solutions and ISP

We are seeking a skilled FSO Engineer with expertise in mobility solutions and Internet Service Provider (ISP) coordination , including billing and support processes. The ideal candidate will ensure seamless field operations, manage connectivity services, and deliver exceptional customer experience through proactive troubleshooting and vendor engagement.

Key Responsibilities

• Mobility Services Management
• Configure, deploy, and maintain mobile devices and related services for end-users.
• Ensure compliance with corporate mobility policies and security standards.
• Monitor usage and optimize plans for cost efficiency.
• ISP Coordination
• Liaise with ISPs for new installations, upgrades, and service restoration.
• Track and validate ISP invoices, ensuring accurate billing and timely payments.
• Maintain service-level agreements (SLAs) and elevate issues as needed....