Front Store Manager

Front Store Manager

We are looking for a Front Store Manager (FSM) to manage the overall Front Store’s performance. The Front Store includes all areas of the store, excluding Pharmacy. The FSM leads staff in providing excellent customer service, manages processes and procedures utilizing financial resources, and ensures store objectives are achieved.

DUTIES & RESPONSIBILITIES

• OPERATIONS:
  • Maintains Store Standards to optimize customer experience, drive traffic, and positively impact store profitability.
  • Works with the Management Team to ensure Store Standards are in effect 100% of the time, including the backroom.
  • Manages labour scheduling and leverages Work Force Management (WFM) to maximize labour productivity.
  • Ensures staffing levels are adequate to effectively operate the business.
• HUMAN RESOURCES:
  • Complies with Human Resources Standards.
  • Hires an...