Full-time
Front Office Supervisor
Posted by Neutron Technologies & Communications Sdn Bhd • George Town, Penang, Malaysia
About the Role
- Greetings guests upon arrival and making them feel welcomed.
- Supervise daily shift process ensuring all team members adhere to standard operating procedures.
- Train, direct the work of, resolve issues/problems and coach and counsel the front desk team members to ensure a quality operation.
- Resolve customer issues, complaints, problems in a quick, efficient manner to maintain a high level of customer satisfaction and quality service.
- Allocate rooms to expected arrivals after checking the guests preferences and special requests.
Job Requirements:
- Excellent interpersonal skills.
- Good time management and organizational skills.
- Patience and good listening skills.
- At least one (1) year of experience as Guest Service Agent / Front Office Associate
Ready to Apply?
Submit your application today and take the next step in your career journey with Neutron Technologies & Communications Sdn Bhd.
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