full-time
Front Office Receptionist/Guest Relations
Posted by Confidential • Kenmare, County Kerry, Ireland
About the Role
Job Description
We are currently inviting applications for a front office professional with 5* previous hotel experience and proven ability to join our team.
Responsibilities: Dealing with all guest enquiries and needs; the accurate billing of guest accounts; the efficient handling of all correspondence; maintaining good communication with guests and both colleagues and management. The efficient check-in and out of all guests. The efficient taking of reservations on behalf of the Hotel.
Hours of Work: 8 hours per day: five days over seven to include weekends and bank-holidays.
Main Duties:
- Punctually attend work with a high standard of personal appearance and uniform.
- To be friendly, patient and courteous with guests always
- To ensure that all guests are made feel welcome on check in and during their stay
- To ensure that the office ...
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