Front Office Manager

Join us as a Front Office Manager in Hotel Indigo Singapore Katong! You’ll have ambition, talent and obviously some key skills because, for this vital role, we’re looking for someone who can:

Manage all aspects of the front office, for example front desk, bell services, business centre, telephone services, concierge services, and guest services to deliver a guest experience that is unique and brings the brand to life.

People

Monitor front office personnel to ensure guests receive prompt, cordial attention and personal recognition.

Monitor Front Office, and particularly Guest Relations personnel, to ensure priority members known repeat guests and other VIPs receive special attention and recognition.

Maintain inter‑departmental relationships to ensure seamless customer service.

Schedule and regularly conduct routine inspections of areas under his/her control.

Conduct comprehensive monthly departmental meeting...