Front Office Associate

**Additional Information**

**Job Number** 26024287

**Job Category** Rooms & Guest Services Operations

**Location** Fairfield by Marriott Amritsar, Albert Road, Amritsar, Punjab, India, 143001
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**Schedule** Full Time

**Located Remotely?** N

**Position Type** Non-Management



**POSITION SUMMARY**



Assist staff with expediting problem payments (e.g., problems processing credit card). Follow up with guest regarding satisfaction with guest-related issues. Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Anticipate sold-out situations and obtain satisfactory alternative accommodations when the property cannot accommod...