Front Office Assistant

Job Responsibilities

• Handle patient registration and schedule appointments efficiently.
• Manage front desk operations and assist walk-in clients professionally.
• Use clinic management software (Aoikumo, Plato Medical, etc.) for daily tasks.
• Perform data entry and basic administrative duties.
• Maintain accurate records and ensure smooth flow.
• Follow up with patient regarding appointments and reminders.
• Handle inquiries and resolve front-desk complaints diplomatically and independently.
• Provide excellent customer service with a pleasant and professional attitude.

Job Requirements

• Female candidate only.
• Must possess at least a Diploma; Degree holders are welcomed.
• Minimum 1 year of working experience in a related field (Clinic Receptionist experience is an advantage).
• Proficient in English and Bahasa Malaysia.
• Must be computer literate, including Excel a...