About the Role
Responsible for overseeing the daily operations of the front desk, ensuring excellent guest service, and assisting the Front Office Manager in managing the team. Handle check-ins, check-outs, reservations, guest request, and resolve any issue to ensure a smooth and welcoming experience for guests.
Supervise front desk team.
Oversee daily front desk operations, ensuring efficiency and accuracy.
Coordinate with other departments to fulfill guest needs.
Train, guide, and motivate front office staff.
Assist in preparing reports related to occupancy, revenue, and guest satisfaction.
Job Type: Full-time
Job Type: Full-time
Work Location: In person
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