About the Role
- Greet and welcome guests upon arrival with a friendly and professional demeanor.
- Handle check‑ins, check‑outs, and reservations efficiently using the property management system.
- Answer phone calls and respond to inquiries about room availability, rates, and services.
- Assist guests with requests, including directions, transportation, and local recommendations.
- Manage cash and card transactions, ensuring accuracy in billing and payments.
- Maintain records of guest information and transactions.
- Address guest complaints or concerns promptly and professionally to ensure satisfaction.
- Coordinate with housekeeping and maintenance to ensure rooms are ready for guests.
- Monitor the front desk area to maintain a clean and organized workspace.
- Uphold the inn’s policies and ensure security measures are followed.
- Previous experience in front office or customer service is preferred.
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Ready to Apply?
Submit your application today and take the next step in your career journey with Dinah’s Tourist Inn.
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