Front Desk Receptionists

On-site - Lapu-Lapu Fresh Graduate/Student High/Senior High School Full-time

Job Title

Front Desk Receptionist

Job Description

The Front Desk Receptionist in a resort is responsible for providing excellent customer service, managing guest check-ins and check-outs, answering inquiries, and ensuring a smooth and welcoming experience for guests throughout their stay.

Responsibilities

• Greet guests upon arrival and provide a warm and professional welcome.
• Manage guest check-ins, check-outs, and reservations accurately and efficiently.
• Answer phone calls, emails, and in-person inquiries, providing information about the resort’s amenities and services.
• Handle guest requests, complaints, or concerns promptly and professionally.
• Coordinate with housekeeping, maintenance, and other departments to meet guest needs.
• Process payments and issue receipts for accommodations and services....