Front Desk Officer

Location: Verdun, Beirut – Lebanon

Industry: Fitness Boutique / Wellness

Role Overview

The Front Desk Officer serves as the first point of contact for members, visitors, and prospective clients, playing a key role in delivering a welcoming, professional, and positive first impression. This role is responsible for managing daily reception operations, handling registrations, bookings, and inquiries, and ensuring smooth coordination between members, trainers, and management.

Key responsibilities include greeting guests, managing class schedules, memberships, and appointments, handling phone calls, messages, and walk-in inquiries, processing payments, issuing receipts, and maintaining accurate member records. The role also supports the promotion and sales of memberships, packages, and retail products, while assisting in achieving customer retention and revenue targets.

Additionally, the Front Desk Officer ensures the reception area is clean, organized,...