Front Desk Agent

Job Summary:
Under the general guidance and the supervision of the Front Office Supervisor & Front Office Manager and within the limits of the established CASA D’OR Hotel Policies and Procedures, represents the hotel to the guest throughout all stages of the guest's stay. Determinate's a guest's reservation status and identifies how long the guest will stay. Helping guests complete registration cards and then assigns rooms, accommodating special requests whenever possible.
Verifies the guest's method of payment and follows established credit-checking procedures. Places guest and room information in the appropriate front desk racks and communicates this information to the appropriate hotel personnel.

Duties and Responsibilities:

1-To register guests promptly and according to hotel standards, ensuring that guests are provided with all necessary information.
2- To receive & post to appropriate folio account(s) cash received for payment of room account....