Front Desk Admin Associate

The Customer Experience Associate is expected to perform tasks quickly and efficiently, with a high level of professionalism and a positive attitude. It is expected that the Customer Success Associate is capable and able to help manage the front desk, office/facility, and clients, which can be internal and or external.

The main responsibilities of a CUSTOMER EXPERIENCE ASSOCIATE include:

FRONT DESK MANAGEMENT:

• Providing support at the reception/front desk through:
• Answering and dispersing calls and inquiries
• Welcoming/ receiving applicants, visitors, and clients of the Company
• Responding/ addressing tenant concerns and walk-in inquiries
• Handling daily incoming and outgoing mail
• Receiving, distributing, and filing incoming letters, billings, invoices, documents and/ or other communications
• Managing the front office on a daily basis
• Assisting with photocopy, printing, and scanning client request <...