Full-time

French Team Manager

Posted by Sitel • Cairo, Cairo Governorate, Egypt

📍 Cairo, Cairo Governorate 🕒 February 27, 2026

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About the Role

PURPOSE OF THE JOB
Responsible for supervising team's performance, ensuring that client's metrics are met, and the morale of the team is charged to drive the team towards success.

We are seeking an experienced and dynamic French-speaking Team Manager to lead a high-performing team in a 24/7 customer support environment. The role involves managing day-to-day operations, ensuring service level adherence, and delivering exceptional customer experiences across all shifts. The Team Manager will be responsible for coaching, performance management, and maintaining team engagement while driving operational excellence and achieving client KPIs.
KEY RESPONSIBILITIES
To manage the performance of the team, develop and coach team members when they are carrying out their normal duties.

To recognize and reward the contribution of team members in a timely manner so they are motivated and encouraged towards continual excelle...
                

Job Details

Location Cairo, Cairo Governorate
Job Type Full-time
Category Top Executives
Posted February 27, 2026
Deadline April 08, 2026

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