French-Speaking Fraud Prevention Support Agent – Lisbon
Posted by Blu Selection • Lisbon, Lisbon, Portugal
About the Role
We are looking for dynamic people who are customer service oriented and open to a new experience abroad. This company provides a platform for secure and automated payment verification processes between businesses. It offers a solution for companies to reduce fraud, simplify payment processes, and provide transparency to their financial transactions. The company mainly focuses on serving B2B clients, especially in finance and accounting.
Your responsibilities and impact as a Support Agent will be:
Support the user through emails and phone with third parties and International to verify their payment information
Maintain client relationships
Ensure excellent customer satisfaction by responding in an appropriate and friendly manner
Skills, qualifications and interests you need to succeed in this role:
You are a native French speaker (this is a must!) + a good level of English (B2 minimum)
Ready to Apply?
Submit your application today and take the next step in your career journey with Blu Selection.
Apply Now