French-Speaking Client Advisor

Workster is partnering with a leading provider of digital healthcare solutions to recruit a French-speaking Customer Support Advisor for their offices in Braga, Portugal. In this role, you will play a key part in supporting healthcare professionals, ensuring they are confident and successful in using the company’s software and services.

This is a great opportunity to join a growing team focused on innovation, collaboration, and delivering outstanding customer experience within the digital health sector.

Your Role

• Guide and support healthcare professionals by phone, responding to incoming queries and making proactive follow-up calls
• Deliver remote training sessions to ensure users feel confident navigating the platform
• Handle requests received via email and ticketing systems, ensuring fast and accurate resolution
• Advise customers on product features and usage, resolving doubts and helping them make the m...