Full time
Freight & Customer Service Coordinator
Posted by SCT LOGISTICS • Forrestfield, Western Australia, Australia
About the Role
Job Description
the position includes the following responsibilities:
- Communicating with the client, managing customer freight requirements, concerns, and enquiries.
- Maintaining open lines of communication at all levels (internally and externally)
- To assist in the removal of all paperwork for clients requiring bookings from all of the manifests for incoming freight.
- To ensure that all freight that requires a booking time slot for delivery is booked in time to align with customer requirements.
- To provide customers with correct information in a timely manner.
- To assist manager(s) and other staff when required
- Liaise with customers with any queries relating to incoming/outgoing freight
- Provide a backup in the areas of bookings to major customers and discrepancies relating to deliveries
Company Description
SCT Logistics is Australia’s la...
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