Fraud Prevention Support, Screening Management

Job Description

The Fraud Prevention Screening support is an integral part of the Value Added-Services and Managed Risk teams and will involve investigating potentially fraudulent orders for some of our largest customers. This will involve researching a high volume of suspect orders to identify and decline fraudulent orders before they are processed. A successful candidate is able to deliver accurate and efficient results, seeks to learn, is dependable, and is coachable.

Responsibilities

• Review and evaluate transactions in order to identify fraudulent activity
• Identify and assess key risk factors
• Assess potential risk exposure
• Utilize several computer programs and tools to assess risk of on-line transactions
• Escalate fraud trends to internal partners and merchants
• Document transactions to explain action taken
• Adhere to established Screening Management Guidelines and Expectations in order...