Forward Deployed Engineer (Infrastructure)

We’re hiring a Forward Deployed Engineer (Infrastructure) to work directly with our strategic customers. By embedding with their teams, you will design, deploy, and scale Haystack Enterprise Platform in production. You’ll blend SRE mindset with engineering depth: building integrations, hardening infra, and making sure everything runs smoothly and reliably. If you love solving complex infra challenges hands-on and want to see your work drive real-world AI adoption, this role is for you.

• Hands on experience in programming language in Python (needed for improvements, bug fixing and small feature builds)
• 7+ years across SRE/Platform/Solutions/FDE, with evidence of shipping customer-facing builds and operating production systems.
• Strong with Kubernetes, containers, Linux, IaC (Terraform/Helm), CI/CD, networking (TLS, DNS, ingress/LB), backup/restore.
• Observability stacks (Prometheus/Grafana/OpenTelemet...