Forward Deployed Engineer (AI)

Datatrac powers the last mile of logistics. We’re building the next generation of our cloud platform to help delivery companies, drivers, and their customers connect seamlessly.

Datatrac is bringing AI agents directly into the operational core of last-mile delivery businesses. We’re hiring a Forward Deployed Engineer to sit at the intersection of customers, product, and engineering.

In the first phase of this role, you’ll be on the ground with customers. You’ll be traveling to sites, embedding with their teams, and deploying phone and email AI agents into real workflows. You’ll see firsthand what breaks, what works, and what actually delivers value. Then you’ll feed those insights directly back into the product.

Over time, this role will expand into leading AI product strategy at Datatrac, shaping what we build, why we build it, and how it gets deployed at scale.

This is a hands-on, high-impact role. It’s not theoretical. ...