Full-time
Forecasting & Scheduling Strategist
Posted by Ibex • Quezon City, Metro Manila, Philippines
About the Role
A leading customer engagement firm is seeking a Workforce Planner to maintain hiring plans and develop forecasts. The role requires expertise in forecasting and resource planning within a call center environment, with focus on gathering data for trend analysis and standardizing forecasting methods. Candidates must be adaptable to a flexible schedule and possess advanced knowledge in MS Office, particularly Excel. This position is on-site in Quezon City, Philippines.
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