FM Helpdesk Planner

FM Helpdesk Scheduler / Planner

Location: Sheffield, South Yorkshire

Salary: £31,000 per annum

Working hours: Monday to Friday – 09:00–17:00

Status: Temp to perm

We are currently recruiting for an experienced FM Helpdesk Scheduler / Planner to join a busy facilities management operation based at the Sheffield head office.

This is a key coordination role, responsible for scheduling engineers, managing maintenance requests and ensuring high service levels are delivered to clients.

The Role - Scheduler / Planner

• Acting as the first point of contact for service requests via phone, email and systems
• Logging and prioritising jobs using a CAFM system
• Scheduling reactive, planned and preventative maintenance works
• Coordinating engineers and subcontractors to meet SLAs
• Monitoring job progress and updating systems accurately
• Supporting reporting, com...