Full-time

Floor Manager - Chadstone, Melbourne

Posted by H&M Group • Chadstone, Victoria, Australia

📍 Chadstone, Victoria 🕒 March 01, 2026

About the Role

Job Description

As the Floor Manager, you play a crucial role in building great customer experiences that not only elevate store sales but deliver an inspiring and inviting atmosphere. With a dedicated team by your side, you'll take the lead in delivering exceptional service and operational excellence. Through your team, you'll weave together a shopping journey that's genuine, personalized and always welcoming.

Key Responsibilities:

  • Offering customers a high level of service through styling advice, product knowledge and store experience
  • Analyzing selling information and working with the store manager to maximize the sales performance of your department
  • Leading a team of sales assistants to achieve excellent standards of service
  • Supporting recruitment and ensuring induction and training of new starters is carried out
  • Assisting the Store Manager in identifying future talents and putting together development plans ...
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