About the Role
Job Description
1. Patient Service
Ensure a smooth patient lifecycle in the clinic using multidisciplinary strategies & achieve targets as required.
Welcome patients and visitors by greeting individuals in person or on the telephone; answers or refers inquiries to the appropriate person or parties; completes check-in/out functions as directed
Oversee flow of waiting areas, monitoring patient wait time and communicates delays to patients
Ensure proper flow of file movement from reception till the patient checkout.
Counsel patients with only registration/consult, informing them about various treatment plans as per their needs
Ensure patients keep up with their PCPNDT appointments without fail
Provide indirect patient care & support in emergency situations
2. Documentation
Maintain daily, weekly a...
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